• Debit Card - Important Update

As you are planning your summer trips, please call your local Community National Bank & Trust and notify us of the states/countries you will be traveling to or through as well as your travel dates.  This will allow us to place a Travel Alert on your account so that your debit card will continue to work as you travel. Recurring transactions will process normally.

For your security, there are currently blocks on debit card use at a few big box stores.  In some cases, using your PIN will allow the transactions to process.  Please let us know if you need assistance resetting your PIN if you do not know it.

In addition, the following locations have blocks on debit card use:


  • International (ex US, Canada, Mexico, UK) – POS, PIN and Signature transactions, all amounts
  • Canada – POS, PIN and Signature transactions over $250.00
  • Mexico – POS, PIN and Signature transactions
  • United Kingdom – POS, PIN and Signature transactions

 

  • Nevada – POS, Card-Present, Signature transactions
  • California – POS, Card-Present, Signature transactions
  • Georgia – POS, Card-Present, Signature transactions

 

  • Nike.com and SAKS Online – POS, Signature transactions above $200
  • Wal-Mart, Walgreens, Target, Kmart, Rite-Aid – POS, Card-Present, Signature transactions above $100 outside 4-State area

 

If you need to process a transaction in a blocked state, please call your local Banking Center or our Internet Banking department for assistance: 866-951-0255.

This is the number to call if you need to verify a transaction: 866-842-5208


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